MyLife.com offers several features that
modern people find attractive. The social networking services, for
instance, lets individuals reconnect with old friends and family
members. Even members with free, basic subscriptions can view
information about who has been searching for them online. Premium
memberships that start at $7.95 offer even more features so people
can stay connected and informed.
Changing Your MyLife Premium
Membership
If you decide that you do not need a
premium membership with MyLife, then you should contact our Customer
Care representatives by calling 888-704-1900. They can answer your
calls from 6am to 9pm PST during the week, and from 6am to 6pm PST
during the weekend.
It is important to contact customer
service because MyLife.com, like many subscription services, uses
auto-renewal. Auto-renewal makes sure that you always have access to
the services that you want. Instead of having to make your payments
manually every month, the payment gets automatically deducted from
the money account of your choice.
You can also rely on MyLife's Customer
Care professionals to make changes to the information in your
membership profile. Our representatives will first verify your
identity to keep your information secure. Then they can make any
changes that you need.
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Clicking Unsubscribe Only Affects
Email Notifications
Occasionally, a MyLife member gets
confused because he thinks he has cancelled his premium subscription.
In most cases, it turns out that a small mistake has been made. Like
most companies, MyLife uses email notifications to keep its customers
and members informed. If someone were to contact you via MyLike.com,
for instance, we would send you an email notification.
Located near the bottom of this
notification is a link that lets your unsubscribe. "Unsubscribe,"
however, only refers to emails. When you click that button, MyLife
automatically stops sending you email notifications. Your account,
however, remains unaffected. If you want to change your account
status, you must contact customer service.
PayPal Accounts and MyLife
If you choose to fund your MyLife
premium subscription with a PayPal account, then you should contact
that company after terminating your membership. You can call PayPal
at 888-221-1161.On some occasions, PayPal has continued to pay for
MyLife premium memberships even after the premium subscription's
auto-renewal has been disabled. It doesn't always happen, but you
should contact them to make sure no one mistakenly transfers money
from your account.
